haybji FAQ

Yes, registering at haybji is completely free. There are no registration fees or hidden charges. You can create an account at no cost and get ready to play. Deposit only when you feel like playing.

Some information like full name and date of birth cannot be changed. However, you can update your email, mobile number, and other details. Go to account settings and edit your profile. Identity verification may be required for important changes.

Yes, you can close your account at any time. Go to Account Settings and click the "Close Account" option. Please note that once closed, the account cannot be recovered. Before closing, make sure there are no pending transactions on your account.

Two-Factor Authentication (2FA) adds an extra security layer to your account. In addition to your password, you must provide an SMS code or app-based code during login. To enable it, go to account settings and select the 2FA option in the "Security" section.

Your account is typically locked after multiple failed login attempts with incorrect passwords. This is a security measure to protect against unauthorized access. You can reset your password or wait 30 minutes and try again.

Absolutely. haybji protects all your personal and financial information with bank-grade encryption. We follow strict privacy policies and never share your information with third parties. Regular security audits are conducted.

Deposits via Mobile Banking and card are typically processed instantly. Bank transfers may take longer, usually 1-3 business days. If your deposit hasn't arrived after 30 minutes, contact our support team.

The minimum deposit is typically 100 BDT and the maximum is 500,000 BDT per day. Different payment methods may have different limits. See the exact limits for your chosen method on the deposit page.

haybji does not charge deposit fees. However, your bank or payment provider may charge their own fees. Contact your payment method provider to learn about their charges. haybji takes no direct fees — you receive everything you deposit.

Bonuses cannot be withdrawn directly. You must first play through the bonus at a specific multiplier (such as 30x the bonus amount) to win. Only after meeting this requirement can you withdraw your winnings. Detailed terms and conditions accompany each bonus.

Loyalty Points are rewards you earn with each game. The more you play, the more points you earn. These points can be redeemed for bonuses, free spins, or other rewards. The higher your loyalty level, the greater your rewards.

The Promotions page features various ongoing offers such as weekly bonuses, free spins, cashback, and much more. New offers are added every week. Check the Promotions page regularly to stay updated on the latest offers. There are also special promotions for different games and times.

Yes, most games are available in demo mode. This lets you try out a game without spending any real money. Winnings in demo mode are not real — it's just for fun. Once you feel confident, you can switch to playing with real money.

Absolutely. All games on haybji are developed and tested to international standards. Each game uses a Random Number Generator (RNG) to ensure results are completely random. Regular third-party audits verify fairness.

Yes, haybji offers 24/7 live chat support. Reach out via live chat for any questions or issues. Our support team is ready to help you quickly and efficiently. Email and phone support are also available.

haybji does not charge withdrawal fees. You receive everything you win. However, your bank or payment provider may charge their own fees. Contact your payment method provider to learn about potential charges.

The minimum withdrawal is typically 100 BDT and the maximum is 500,000 BDT per day. Different payment methods may have different limits. See the exact limits for your chosen method on the withdrawal page.